Privacy Policy

Who we are

Our website address is: https://www.mapleva.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not currently use Analytics.

Who we share your data with

We do not sell or exchange your personal data with organisations who
may want to sell you something or use your data for research or other
purposes.

a.  Platforms

We keep a list of the software
platforms we use to run our business.  If you would like a list of all
the platforms we use, please email us (at the email address in section
2, Table, above).

b.  People

We have an outsourced support
team for our own business which may include Virtual Assistants, Web
Designers, IT support, Sales and Marketing, Accounting and more.  They
have limited access to your data, where the service they provide to us
means they need it.

For example, if our IT support wants to check
the functionality of a laptop or back up, they may need temporary access
to information that may include something about you.

For example, if we invoice you, our Accountant needs to process the information in the invoice.

Your information/advice is held in the strictest confidence. Our team are all contracted to strict confidentiality clauses.

How long we retain your data

Your information will be kept for the length of time set out in our retention period (see section 2, Table, above).

We
need to keep customer information long enough to satisfy HMRC and our
insurers.  We keep information on prospective customers long enough to
make our sales enquiry system effective.

If you subscribed to a
newsletter or updates list, you will remain on the list(s) you joined
until you unsubscribe from that list. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Tel: 07722 022362

Email: info@curlewsecretarial.co.uk

15 Birks Street
Stoke on Trent
Staffordshire
ST4 4HE

Additional information

How we protect your data

Like most small businesses, we do not have any tailor-made software – we use mainstream packages for everything from our customer records, to email, to accounting.

This means that some of your data may be held in the EEA, and some may be held in services in the USA (with suitable data privacy shields) or elsewhere.  We have picked mainstream suppliers with appropriate security standards.

 

What third parties we receive data from

We do not sell or exchange your personal data with organisations who may want to sell you something or use your data for research or other purposes.

a.  Platforms

We keep a list of the software platforms we use to run our business.  If you would like a list of all the platforms we use, please email us (at the email address in section 2, Table, above).

b.  People

We have an outsourced support team for our own business which may include Virtual Assistants, Web Designers, IT support, Sales and Marketing, Accounting and more.  They have limited access to your data, where the service they provide to us means they need it.

For example, if our IT support wants to check the functionality of a laptop or back up, they may need temporary access to information that may include something about you.

For example, if we invoice you, our Accountant needs to process the information in the invoice.

Your information/advice is held in the strictest confidence. Our team are all contracted to strict confidentiality clauses.